Worldwide Baggage Services

7,0 (25‎)
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Wat klanten zeggen
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Communicatie (6)
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Prijs (4)
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Professioneel (3)
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Communicatie (4)
Diensten
Internationaal verhuizen
Bagage
Auto & voertuigen transport
Vergunningen
Door ons gecheckt op: 13 juni 2023

Over

Worldwide Baggage Services B.V. is een reisagentschap voor vracht. WBS bemiddelt bij het vervoer van luchtvracht, zeevracht en wegtransport en maakt daarbij het overwegend zakelijke vrachtvervoer toegankelijk voor particulieren. WBS is gevestigd nabij Schiphol en heeft jarenlange ervaring op het gebied van particuliere zendingen, overbagage en verhuizingen wereldwijd.

English:
Worldwide Baggage Services B.V. is a travel agency for cargo. WBS acts as intermediate in airfreight, seafreight, road transportation and courier services. They make the commercial freight accessible for private individuals. WBS is located near Schiphol Airport and they have years of experience in the field of private shipments, excess baggage and movings worldwide.Lees meer

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Reviews

60% van de gebruikers beveelt dit verhuisbedrijf aan
 op Sirelo
Heldere communicatie en prijs. Kon veel zelf bepalen zoals grote pallet wanneer ophalen. Goede telefonisch bereikbaarheid en snelle reactie op vragen via de mail.
Vriendelijke benadering , contact.
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Prijs
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Duidelijk hoeveel en ik kon bepalen wanneer ik verhuisde
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Ophalen vd pallet met een te kleine vorkheftruk
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Laat met doorgeven wanneer levering op adres is
Verhuisd van Asprovalta (Griekenland) naar Rotterdam (Nederland)
 op Sirelo
Slordig omgegaan met de spullen. Niet goed om ge/verpakt voor verzending. Dus veel goederen gebroken. Er was mij toegezegd dat de dozen zouden worden geconditioneerd voor transport. Dit is niet gebeurd.
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Snelle en tot nu toe soepele comunicatie
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Niet met zorg behandeld
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Veel gebroken huisraad/servies
Verhuisd van Dronten (Nederland) naar Rio De Janeiro (Brazilië)
 op Sirelo
Very good experience overall. Representatives were very prompt and helpful at all stages of move as well as at customs clearance in Delhi (in correcting some paper work).
Verhuisd van Rotterdam (Nederland) naar Mohali (India)
 op Sirelo
Very rude and impolite people. They didn't explain that the bikes had to be packed and I lost two bikes on my move to London. They were also one week late with the delivery and didn't tell me about it until I called.
I would not recommend it at all. The move was really inefficient and gave me lots of trouble and stress. Very expensive for the service they offer.
Be careful because this is not a moving agency, so they will not help you with packing and bringing your boxes in the the van or in the apartment. They just deliver it in front of your door and then you need to manage yourself what to do!

When I called because of the delay, the answers I got were very rude, and in a certain way annoyed by my questions and they were 'lazy' to answer. I was treated like the annoying customer, while it was their fault if they were late with the delivery and their fault for the miscommunication.
I really didn't appreciate how disrespectful they were and I didn't have any refund for the damages they caused. My parents had booked a flight to come and help me with the unpacking (we had almost 20 boxes), but the delivery was one week late and they left after 5 days. I didn't get a refund for the flight and the stay booked by my parents in order to come and help us out. In the end they lost their money because they couldn't help with the move.

Moreover, me and my partner called many times for the bikes and the delay. The second time I called, the person almost laughed at me because he/she had talked to my boyfriend few minutes ago. In my opinion there was nothing to joke about. He/she also told me 'ah yes, your husband contacted me before'. Firstly it is not my husband, and secondly I don't see why he/she had to point out the fact that we called again. Not our fault if they weren't able to explain NOTHING to us and of course we were panicking because we didn't know precisely where were our boxes and when they would have been delivered!

VERY BAD!! DO NOT TRUST!
Lees meer
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all the boxes were delivered
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late delivery
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lost my bikes because of miscommunication
Verhuisd van Amsterdam (Nederland) naar London (Verenigd Koninkrijk)
 op Sirelo
Clear and accurate communication.
On time delivery.
Offered good insurance.
Good and reasonable price.
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Clear and accurate communication.
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On time delivery.
Verhuisd van Amsterdam (Nederland) naar Barcelona (Spanje)
 op Sirelo
WBS doesn't properly inform the customer that pick-up entails a cost in their website. The fee is a surprise, after the boxes have already been taken.
In any case, the dutch company was very reliable, but the delivery in Poland was handled very poorly by the chosen logistics partner. They didn't follow the proper procedures (call before delivery, contact the original sender for necessary information, and so on). I almost did not receive my boxes in time before I couldn't receive them anymore at the designated address. WBS had been informed, and the logistics were ill administered.
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Cheaper
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Helpful over the phone
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Non-professional logistics partners in other countries (Poland)
Verhuisd van Eindhoven (Nederland) naar Warsaw (Polen)

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