Schrijf een review en help anderen bij het maken van hun keuze
Ben je verhuisd met verhuisbedrijf WBS Baggage uit Rozenburg? Deel jouw ervaring en help toekomstige gebruikers om de juiste keuze te maken.
17 augustus 2020
Heldere communicatie en prijs. Kon veel zelf bepalen zoals grote pallet wanneer ophalen. Goede telefonisch bereikbaarheid en snelle reactie op vragen via de mail.
Vriendelijke benadering , contact.
12 november 2019
Slordig omgegaan met de spullen. Niet goed om ge/verpakt voor verzending. Dus veel goederen gebroken. Er was mij toegezegd dat de dozen zouden worden geconditioneerd voor transport. Dit is niet gebeurd.
6 november 2019
Very good experience overall. Representatives were very prompt and helpful at all stages of move as well as at customs clearance in Delhi (in correcting some paper work).
23 oktober 2019
Very rude and impolite people. They didn't explain that the bikes had to be packed and I lost two bikes on my move to London. They were also one week late with the delivery and didn't tell me about it until I called.
I would not recommend it at all. The move was really inefficient and gave me lots of trouble and stress. Very expensive for the service they offer.
Be careful because this is not a moving agency, so they will not help you with packing and bringing your boxes in the the van or in the apartment. They just deliver it in front of your door and then you need to manage yourself what to do! When I called because of the delay, the answers I got were very rude, and in a certain way annoyed by my questions and they were "lazy" to answer. I was treated like the annoying customer, while it was their fault if they were late with the delivery and their fault for the miscommunication.
I really didn't appreciate how disrespectful they were and I didn't have any refund for the damages they caused. My parents had booked a flight to come and help me with the unpacking (we had almost 20 boxes), but the delivery was one week late and they left after 5 days. I didn't get a refund for the flight and the stay booked by my parents in order to come and help us out. In the end they lost their money because they couldn't help with the move. Moreover, me and my partner called many times for the bikes and the delay. The second time I called, the person almost laughed at me because he/she had talked to my boyfriend few minutes ago. In my opinion there was nothing to joke about. He/she also told me "ah yes, your husband contacted me before". Firstly it is not my husband, and secondly I don't see why he/she had to point out the fact that we called again. Not our fault if they weren't able to explain NOTHING to us and of course we were panicking because we didn't know precisely where were our boxes and when they would have been delivered! VERY BAD!! DO NOT TRUST!