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Reviews
I can really recommend them.
They were a little careless with clearly-labelled (as in, large red BREEKBAR stickers, etc.) fragile objects. On the day, they overcharged us by charging as-if we consumed the fully-estimated amount of time. We were too tired to argue with (or notice) the pricing on the day but it must be pointed out that the team arrived late due to a scheduling mix up (it happens) and finished early because they are very fast. Their terms & conditions clearly state:
> You only pay for the hours worked, taking into account the minimum purchase of 3 hours.
>
> (our job was 2-3 hours less than estimated, but above the 3 hour minimum).
Speed is generally a good thing, but we felt that it was bad in this instance because it resulted in damaged fragile items - despite the fact that we paid as-if the team had more time.
It didn't help that the team also ignored our direct complaint about the fragile item damage (we did not mention being overcharged in our complaint - it happens). We did not request anything in exchange in our complaint. A simple 'yeah, sorry, we will keep it in mind moving forward, etc' would have saved them this review.Lees meer







