This company did not show up on the day of my move from Maastricht to Rotterdam, which was agreed on in advance, confirmed, and paid for in full. They were 'in meetings' and not available to resolve the situation when things went wrong. They did not refund the amount I paid for the services that they never performed, hundreds of euros, and despite my repeated efforts over many months, did not offer any form of restitution. They were aggressive on the phone, tried to intimidate me, and blamed me for the failure of their own process. They were, in short, a nightmare to deal with. Don't think twice, just book another company because ANYTHING is better than this dishonest business. One star is far too generous. I wish I had read the other reviews before booking their service because I am clearly not alone in my view; a lot of one-star reviews provide specific details for situations that are similar to my own and even worse. I also complained to Consumentenbonten, a Dutch consumer watchdog
, and there numerous complaints about them there too, without any response from this company. How long can Inbox Storage go on cheating and mistreating customers before there is a proper intervention by an official body that can actually do something?Lees meer
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