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Reviews



I can really recommend them.

They were a little careless with clearly-labelled (as in, large red BREEKBAR stickers, etc.) fragile objects. On the day, they overcharged us by charging as-if we consumed the fully-estimated amount of time. We were too tired to argue with (or notice) the pricing on the day but it must be pointed out that the team arrived late due to a scheduling mix up (it happens) and finished early because they are very fast. Their terms & conditions clearly state:
> You only pay for the hours worked, taking into account the minimum purchase of 3 hours.
>
> (our job was 2-3 hours less than estimated, but above the 3 hour minimum).
Speed is generally a good thing, but we felt that it was bad in this instance because it resulted in damaged fragile items - despite the fact that we paid as-if the team had more time.
It didn't help that the team also ignored our direct complaint about the fragile item damage (we did not mention being overcharged in our complaint - it happens). We did not request anything in exchange in our complaint. A simple 'yeah, sorry, we will keep it in mind moving forward, etc' would have saved them this review.Lees meer


Due to the COVID-19 pandemic, I had to cancel my rental contract and move all the stuff out of my apartment and into storage. Unfortunately, I was not in the country. I contacted StudentVerhuisTeam to ask if they could help with the move and they responded quickly (via email). They said that it was not a problem as long as I had someone to open the door of the apartment and maybe a friend to help out. The email correspondence was always friendly, quick, and professional.
I managed to get a friend to help out with the move, while I occasionally video chatted him to ensure the move was going fine. He told me after about the move, ''It was great, he (the mover) was there within 5 minutes of the agreed upon time. Professional when packing things and careful with delicate items like glass, and very polite and friendly. If all movers were like that, then it makes life a lot easier, the guy was a real credit to the company.'
I don't normally post reviews of services but this service really helped me out in this difficult time. Also, they give me a quote at the beginning, which turned out to be the exact amount I had to pay- so the costs are also very clear (and affordable)!
10/10 recommended.Lees meer