Over
Worldwide Baggage Services B.V. is een reisagentschap voor vracht. WBS bemiddelt bij het vervoer van luchtvracht, zeevracht en wegtransport en maakt daarbij het overwegend zakelijke vrachtvervoer toegankelijk voor particulieren. WBS is gevestigd nabij Schiphol en heeft jarenlange ervaring op het gebied van particuliere zendingen, overbagage en verhuizingen wereldwijd.
English:
Worldwide Baggage Services B.V. is a travel agency for cargo. WBS acts as intermediate in airfreight, seafreight, road transportation and courier services. They make the commercial freight accessible for private individuals. WBS is located near Schiphol Airport and they have years of experience in the field of private shipments, excess baggage and movings worldwide.Lees meer
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Reviews
83Vriendelijke benadering , contact.
I would not recommend it at all. The move was really inefficient and gave me lots of trouble and stress. Very expensive for the service they offer.
Be careful because this is not a moving agency, so they will not help you with packing and bringing your boxes in the the van or in the apartment. They just deliver it in front of your door and then you need to manage yourself what to do!
When I called because of the delay, the answers I got were very rude, and in a certain way annoyed by my questions and they were 'lazy' to answer. I was treated like the annoying customer, while it was their fault if they were late with the delivery and their fault for the miscommunication.
I really didn't appreciate how disrespectful they were and I didn't have any refund for the damages they caused. My parents had booked a flight to come and help me with the unpacking (we had almost 20 boxes), but the delivery was one week late and they left after 5 days. I didn't get a refund for the flight and the stay booked by my parents in order to come and help us out. In the end they lost their money because they couldn't help with the move.
Moreover, me and my partner called many times for the bikes and the delay. The second time I called, the person almost laughed at me because he/she had talked to my boyfriend few minutes ago. In my opinion there was nothing to joke about. He/she also told me 'ah yes, your husband contacted me before'. Firstly it is not my husband, and secondly I don't see why he/she had to point out the fact that we called again. Not our fault if they weren't able to explain NOTHING to us and of course we were panicking because we didn't know precisely where were our boxes and when they would have been delivered!
VERY BAD!! DO NOT TRUST!Lees meer
In any case, the dutch company was very reliable, but the delivery in Poland was handled very poorly by the chosen logistics partner. They didn't follow the proper procedures (call before delivery, contact the original sender for necessary information, and so on). I almost did not receive my boxes in time before I couldn't receive them anymore at the designated address. WBS had been informed, and the logistics were ill administered.