Back
Hoe onderscheidt jouw bedrijf zich?
Dit verhuisbedrijf heeft deze vraag nog niet beantwoord.
Diensten
Internationaal verhuizen
Nationaal verhuizen
Auto & voertuigen transport
Piano vervoer
Kunst vervoer
Vergunningen
Door ons gecheckt op: 16 juni 2023
Associaties
Over
Verhuisbedrijven, verladers en particulieren die hun goederen van of naar overzeese bestemmingen willen transporteren, WFR regelt het voor U, van A tot Z met alles wat er tussenin ligt.
World Freight Relocations BV weet wat er komt kijken bij het Importeren en Exporteren van verhuisgoederen en commerciële ladingen!
Sirelo vraagt...
Wat is je verzekeringspolis? Hoe ga je om met beschadigde artikelen?
Dit verhuisbedrijf heeft deze vraag nog niet beantwoord.
Wat is het beste advies dat je klanten zou geven?
Dit verhuisbedrijf heeft deze vraag nog niet beantwoord.
Ben je met dit bedrijf verhuisd?
We horen graag over je ervaring.
Reviews
8% van de gebruikers beveelt dit verhuisbedrijf aan
L.S.
13 september 2023
op Sirelo
Same experience that others noted in terms of extortion and lack of clarity on what it will take to get my items delivered. As with some of the previous posters, I paid for a door to door service from South Africa. That firm subcontracted to this one and is not answering emails or calls. I paid the first request for additional payment but then received requests for additional payments. I have also received contradictory messages as to what the underlying reason is for these additional fees and where in the process my items are. Has anyone actually received their items after paying the ransom? Any way of knowing that a payment is truly the final payment? @Stacy (previous poster), it would be great to band together to report this, but Sirelo blocked your email address. Has anyone who has posted found a lawyer willing to take our case? I have been looking for one, but agree that we would have a stronger case together.
Onprofessioneel
Verhuisd van Johannesburg (Zuid-Afrika) naar Amsterdam (Nederland)
S.D.
31 juli 2023
op Sirelo
Seven months and our goods have still not arrived - do not use this World Freight Relocations. Unethical business - do not use this company!
I have read the complaints on various social platforms and we have fallen victim to the same scam. We have had no less than five additional invoices raised since our shipment arrived in Rotterdam (from Cape Town, South Africa) in January 2023. It is now the end of July 2023 and our shipment remains in their bonded warehouse almost seven months later; each time there are unexplained delays and then further invoices raised. The latest two invoices (invoice for Euro 450 and Euro 260) are for a customs inspection/ x-ray requested in April 2023, more than three months after our shipment arrived in Rotterdam and was cleared through customs (note that we have another invoice sent by them for a customs delay charge during the initial customs inspection), and apparently our free storage has run out effective 01 July 2023 - although they have been claiming that the free storage period has run out since May. I personally called the port and they have no record of an inspection request raised in respect of our shipment. When I raised this with WFR, it took them 48 hours to mention that the inspection isn't done by customs at the port but by 'another customs.' When I queried what 'another customs' meant and asked for proof of the inspection request, I was told that there is no paper trail, nor written request. I asked for a phone number to contact the department and was told that they do not have a phone.
Our shipment is 7 cubic metres and we have been invoiced Euro 960 in additional fees so far, excluding a disputed invoice for shuttle transfers for a further Euro 300 as apparently their truck cannot deliver our goods due to problems with our road ... despite the fact that we live in a freestanding house in a suburb, with our own private driveway and a road more than 3m wide. After much fighting, they eventually conceded and reversed this invoice. All in all, invoices raised for a further Euro 1260.
There seems to be a pattern - additional invoices are raised after the fact and we are being held to ransom. We all get the same response - pay up or your belongings will not be delivered and you will incur further invoices. When we ask for proof of the additional said costs, no proof is available.
This needs to stop! It is grossly unfair and unethical on a whole new level. Numerous attempts to provide [Name removed by Sirelo] with the opportunity to sort this out ethically and provide the proof for the additional invoices that have been raised are ignored - I have an email trail a mile long.
I would like to report WFR to Fraude Help Desk and lay a charge with Police Station Marconiplein so that other families do not have to experience the horror that I have experienced. If I can prove a pattern, it would definitely help. Kindly send your experience to ****** so that I can illustrate these ongoing issues.
Regards,
StaceyLees meer
I have read the complaints on various social platforms and we have fallen victim to the same scam. We have had no less than five additional invoices raised since our shipment arrived in Rotterdam (from Cape Town, South Africa) in January 2023. It is now the end of July 2023 and our shipment remains in their bonded warehouse almost seven months later; each time there are unexplained delays and then further invoices raised. The latest two invoices (invoice for Euro 450 and Euro 260) are for a customs inspection/ x-ray requested in April 2023, more than three months after our shipment arrived in Rotterdam and was cleared through customs (note that we have another invoice sent by them for a customs delay charge during the initial customs inspection), and apparently our free storage has run out effective 01 July 2023 - although they have been claiming that the free storage period has run out since May. I personally called the port and they have no record of an inspection request raised in respect of our shipment. When I raised this with WFR, it took them 48 hours to mention that the inspection isn't done by customs at the port but by 'another customs.' When I queried what 'another customs' meant and asked for proof of the inspection request, I was told that there is no paper trail, nor written request. I asked for a phone number to contact the department and was told that they do not have a phone.
Our shipment is 7 cubic metres and we have been invoiced Euro 960 in additional fees so far, excluding a disputed invoice for shuttle transfers for a further Euro 300 as apparently their truck cannot deliver our goods due to problems with our road ... despite the fact that we live in a freestanding house in a suburb, with our own private driveway and a road more than 3m wide. After much fighting, they eventually conceded and reversed this invoice. All in all, invoices raised for a further Euro 1260.
There seems to be a pattern - additional invoices are raised after the fact and we are being held to ransom. We all get the same response - pay up or your belongings will not be delivered and you will incur further invoices. When we ask for proof of the additional said costs, no proof is available.
This needs to stop! It is grossly unfair and unethical on a whole new level. Numerous attempts to provide [Name removed by Sirelo] with the opportunity to sort this out ethically and provide the proof for the additional invoices that have been raised are ignored - I have an email trail a mile long.
I would like to report WFR to Fraude Help Desk and lay a charge with Police Station Marconiplein so that other families do not have to experience the horror that I have experienced. If I can prove a pattern, it would definitely help. Kindly send your experience to ****** so that I can illustrate these ongoing issues.
Regards,
StaceyLees meer
Onprofessioneel
Verhuisd van Kaapstad (Zuid-Afrika) naar Riga (Letland)
Adil
4 december 2022
op Sirelo
The worst company and very bad people. They ruined my life, My forwarder (Aeon Shipping) from Dubai has parternerd with them in July 2022, and till now didn't receive my household goods container 😤 . They intentionally make a delay at Rotterdam port for clearance and now asking for additional money Eur 3300 on account of Demourage/detention/ storage charges although it is not my fault and everything was paid already in Dubai (door to door). My advice is to keep yourself away from thiese scammers.
Afspraken niet nakomen
Verhuisd van Dubai (Verenigde Arabische Emiraten) naar Düsseldorf (Duitsland)
Jacobus
2 november 2022
op Sirelo
DO NOT USE THIS COMPANY. I repeat...DO NOT USE THIS COMPANY.
They extort you for additional costs (that are never mentioned or agreed) and they hold your goods as ransom. THE WORST experience ever! We had demurrage fees added, storage costs added and delivery delayed by 6 months due to their mistakes and had to pay an additional EUR1000 to get our furniture delivered. We were in constant contact with[Name removed by Sirelo] (from WFR) who was very unhelpful, demanding before any service and took weeks to respond to requests about the demurrage fees. Their modus operandi is NOT TO DELIVERY YOUR GOODS, but to hold you goods as ransom to incur additional fees so that you need to pay them more. In my opinion CRIMINAL!!
They extort you for additional costs (that are never mentioned or agreed) and they hold your goods as ransom. THE WORST experience ever! We had demurrage fees added, storage costs added and delivery delayed by 6 months due to their mistakes and had to pay an additional EUR1000 to get our furniture delivered. We were in constant contact with[Name removed by Sirelo] (from WFR) who was very unhelpful, demanding before any service and took weeks to respond to requests about the demurrage fees. Their modus operandi is NOT TO DELIVERY YOUR GOODS, but to hold you goods as ransom to incur additional fees so that you need to pay them more. In my opinion CRIMINAL!!
Onprofessioneel
Verhuisd van Kaapstad (Zuid-Afrika) naar Utrecht (Nederland)
Henning
5 september 2022
op Sirelo
To date this is the most frustrating and infuruating experience I have had with any customer service. We did not choose WFR4U, they are contracted by our relocation company (why they chose WFR4U, I don't understand because I have no complaints with our relocation company). Our shipment has been in their warehouse for a month now. Customs and all other admin is done and the only thing needed is for them to schedule transport. They refuse to give any information that might indicate how much longer we need to wait.
I really wish I new this company was going to deal with our shipment before this whole process.
I really wish I new this company was going to deal with our shipment before this whole process.
Communicatie
Verhuisd van Kaapstad (Zuid-Afrika) naar Utrecht (Nederland)
J.
23 januari 2022
op Sirelo
The company has a modus operandi of holding your goods and then claiming demurrage fees to release; much in similar pattern to what you can see in other legitimate reviews. The 5 star reviews look like they're written on behalf of the company, quite fake and quite obvious.
Communication is engineered to be ambiguous. What is clear, if the only thing, is that if you don't pay the demurrage fees, further delays and charges will come your way. Without offering any detail or evidence (on repeated request) as to why extra fees are payable, this leaves me little choice but to take the legal route to recover the funds extorted. They'll simply refer you to your originating shipping company, in my case, South African relocations in Cape town - clearly complicit and have completely ignored (including their CEO {name removed by Sirelo]), to offer any assistance.
The best advice you'll get for free is to use a reputable shipping line and avoid these crooks.
Hopefully this will help others and put a stop to their deplorable tactics.Lees meer
Communication is engineered to be ambiguous. What is clear, if the only thing, is that if you don't pay the demurrage fees, further delays and charges will come your way. Without offering any detail or evidence (on repeated request) as to why extra fees are payable, this leaves me little choice but to take the legal route to recover the funds extorted. They'll simply refer you to your originating shipping company, in my case, South African relocations in Cape town - clearly complicit and have completely ignored (including their CEO {name removed by Sirelo]), to offer any assistance.
The best advice you'll get for free is to use a reputable shipping line and avoid these crooks.
Hopefully this will help others and put a stop to their deplorable tactics.Lees meer
Extortion
Verhuisd van Kaapstad (Zuid-Afrika) naar Nederland (Nederland)
