Worst moving company ever, and as a diplomat I have had multiple moves so I can say this with experience.
First of all the movers did not come on the day/time what was agreed. We had taken off work and they would be at our house in the morning to pack all things. However after a few hours still no moving company so we called, 'yes thanks for calling they are a bit delayed' was the response. Eventually they arrived at 6pm which was a 9hour! delay and then they started packing etc., and did not finish until 1am the following morning. Also as they were only 2 guys they had picked 2 random guys from the street it seemed (on slippers no kidding) and that were supposed to help them and speed up the packing. They arrived a bit earlier than the official movers and truck, but had no packing or moving material whatsoever, so asked us for wrapping and boxes which we obviously did not have because we through we had hired a professional moving company….
Then after all of this there was silence
and no communication when our household good would arrive in our new place. Because this was an international move my car was on the papers but I drove it myself, as was agreed beforehand. However one day I get a call from them if I could turn up at this random custom office, while I was in the middle of my holiday and nowhere close. I was furious. In the end this was sorted by them but when we finally got our stuff we discovered a lot of damages worth almost 3000 USD. Damage can always happen but in this case it was obvious it had to do with the pick-up and the 2 random street guys that helped them. My most valuable painting got damaged because it was laying at the bottom of a box without any protection or wrapping whatsoever. On top of it they had placed various radom items and of course did this not go well ;-(
Needles to say but I would absolutely NEVER USE THIS COMPANY EVER AGAIN!Lees meer
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